Reviews - Campus Automotive

Campus Automotive is by far the best auto service center I have ever worked with. Their customer service and attitude towards me was exceptional. I had a car towed there and told them it was leaking oil and the radiator was cracked (both of which I thought were true). However, they were quick to let me know what the problem really was and able to fix it very quickly. They also very accommodating to my time constraints and allowed me to keep the car there an extra day plus provide a way fo... Read More

I highly recommend Campus Automotive. The people there are very kind and great at communicating issues to someone like who don’t know much about cars. During my time working with them, Todd was my main point of contact. He was super friendly, and worked with me to see what was wrong with my car. After some thorough testing he was able to find out exactly what was wrong with my transmission. I also enjoyed the shuttle that they have. I am a student at VT, and when I had to drop my car off T... Read More

Took my truck here when I had damaged wires from an animal chewing through them causing wipers and lights to not work. They did a great job diagnosing what needed to be done and then gave me a call to confirm the price would work before proceeding. Wires are repaired and everything is working properly. Todd did a great job describing what they did to my truck. Him and other employees I spoke with were very respectful. Would bring my truck here again.

My daughter, a VT freshman, broke down last night. We live in NJ. Our insurance’s roadside assistance dispatched Campus Automotive to tow. Steve was the driver and he went above and beyond! He communicated with both my daughter and me. He made sure she was safe and well taken care of. He even called me after he had the vehicle to share that she was on her way back to campus. I spoke to the service dept at Campus Automotive this morning and they were just as kind and very forthcoming about s... Read More

Super helpful staff and quick service! Dropped the car off and with previous shops I expected it would take about a week before I heard back, and they called saying it was ready only a day and a half later. They also ended up not charging me as much as their initial estimate. Most shops give you an estimate, then tack on another couple hundred bucks just for kicks. Highly recommend campus auto.

I was very satisfied with the towing, diagnostics and repair services. They said I needed to replace a certain part, and that appears to have solved the problem completely. The staff were very courteous and informative when I called. My only suggestion is that they could have done a better job keeping us informed about delays and when the car was ready.

After getting shafted by my last mechanic, I was really unsure about finding a new one, but these guys are GREAT. Firstly, the customer service is excellent. I’ve only ever had excellent customer service there. The dudes at the front desk are very personable and knowledgeable. Then, their prices are competitive and reasonable, and they will TELL you if the work is likely to be cheaper elsewhere, which I appreciate. Finally, they follow up all work with basically a car report card, easy for ... Read More

Todd provided excellent service!! It is hard to find genuine customer service these days when issues arise with your vehicle. Typically, it is a scary process because everyone wants to SELL SELL SELL and no one seems to actually care or want to help. Todd was refreshing to work with and I would recommend him to everyone!

Campus Automotive offers top notch customer service and they will walk you through all repairs. They were even able to work us into their schedule when we had an emergency repair. Thank you again!

I called and they were able to get my car serviced the next day! Todd was polite on the phone and in person, the service was completed that afternoon and I had the car back by 3:00pm. Very happy.

Matt, Spencer and the Staff took great care of me and my mother in law. She needed lots of work done on her Honda. The work was required in order to pass state inspection. They did the work in a timely manner at a VERY reasonable price. Thank you Campus Auto.

Loyal and consistent customer. Always a positive, learning experience. If ever an issue, they addressed quickly and with empathy. I recommend Campus Automotive to everyone I know.

I decided to try Campus Automotive after they responded to two situations where I called AAA (key locked in car and dead battery in driveway). I have now used them several times and am especially happy with the service advisors who are approachable and very informative. Neither my husband nor I are mechanically inclined and it is helpful to have someone explain a repair in my terms. The diagnostic reports are also very clear and comprehensive. I feel more confident for my older car with ... Read More

The team members are so polite and informative at each service visit I have. They share knowledge and you don’t feel taken advantage of. They communicate well and service is on a timely manner.

They were great. The staff is very friendly and they call and tell you what your car needed done to it. They called told me the car was finished. I'll be taking my car there from now own. Thank you all for everything you did.

Campus Auto's towing service saved the day! Long story short my wife and I picked our daughter and her friend from VT and were heading for home in Pennsylvania for Thanksgiving Break. We made it about 20 minutes out of town when our car broke down. We were quite literally stranded in the middle of nowhere at 5pm on a Friday and called for a tow. Travis showed up almost right away! He got there even before our friend who was giving us a ride back to town. He was professional, patient, und... Read More

Awesome friendly service. While on a 3 week vacation starting in Arkansas up to Maine and now on way home we had a flat tire. My mind was put at ease when Campus took charge of our situation and provided the solutions to our problem. We received a lot more than we expected at a very reasonable price. Just wanted to express my Thank You. Ken

Decota was awesome! He came to unlock my car and was there within minutes of hanging up and unlocked my car even faster! He was such a kind and caring person he even did it free of charge! 10/10 recommend

Excellent service! The bad reviews are primarily from their towing end, which, in all fairness, no one is happy to get towed. Their service end is exactly what I would want out of a car service business. They send you a comprehensive report via email that shows you exactly what they inspected and whether or not their findings need immediate attention. They also include pictures of any findings (oil leaks, rust, etc...). Overall, wonderful experience!

I needed a quick tire repair or replacement after running over a chunk of metal in the street and damaging one of my tires on a Friday morning. Three other shops turned me away because of their existing workload, but James at Campus Automotive helped me out, even though they also were fully booked. His crew put on the spare tire for short term use, and James was able to order the exact model of tire to replace my old one. They had me back on the street with a new tire that same afternoon. I... Read More

I worked with Steve and it was beyond 5-star service. He came late at night, and out of his way, for a tire change and was great. He was very personable, understanding, and efficient. I was in need of service and after others cancelled on me, Steve made made the hour-long trip to help me late at night and couldn’t have been nicer about it. I would definitely recommend for anyone to request for Steve.

Oh my gosh. I can’t say enough good things about Campus Automotive. I am leaving for a beach trip tomorrow and waited until the last minute for an oil change. I called and everyone in Blacksburg was full and didn’t have any space. But I called CA and they said they had a spot. So I brought it in bright and early and they were the most genuine and kind people. I’d HIGHLY recommend them. I’m a college student and don’t have a ton of money, but they were only about $45. It was reasonab... Read More

I had locked my keys inside of my vehicle and was assisted by Dakota. He unlocked my car in less than a minute and was even at the scene before the estimated time window that was given making for a speedy process. All in all the company was quick, knowledgeable, and most of all respectful. I would rate this company a 10/5 stars if I could because they were that great to do business with, but most of all would recommend that Dakota gets a raise for how professional and respectable he was. 10/1... Read More

Many thanks to Keith, James, and the whole team at Campus Automotive. My daughter is a student at Va. Tech. As she was leaving Blacksburg for Christmas Break, her truck broke down. We were able to get it towed over to Campus Automotive. They replaced the alternator for a fair price and held onto the truck for a week until I was able to make the trip from Va. Beach to pick it up. Unfortunately, in April, after a couple more trips back and forth, the truck started having transmission issues. W... Read More

Great service. I needed to get my car inspected and Keith said I could stop by in 15 minutes. I showed up, dropped off my car, and a couple hours later received a text with a very detailed summary of the inspection test along with pictures which was great. I had to replace my wipers and a reverse light and they were able to get it done in about 10 minutes. Very efficient and the customer service is great.

James was extremely helpful and explained the process well, considering I know nothing about cars. Good service at a fair price! Would 100% recommend/ come again.

We got a flat tire a couple miles outside of blacksburg. Called campus for a tow/shuttle and ended up being able to change the tire ourselves - they took our busted tire to the shop and we were able to order a new tire on the spot. We got the tire put on the next day very quickly. I had to spend only an hour total dealing with the situation. Great service, great price.

James and Keith were both amazing and really helpful. They did a very thorough diagnostic on a strange sound coming from my car and provided pictures as well. It was very fast service and I cannot recommend campus automotive more!

Campus Automotive is AMAZING!!! Steve helped me out so much even though I literally only ran out of gas. He was so kind and helpful and I would recommend his services to anyone!! I am so grateful to him - please check him out!!!!

I’m a repeat customer and have had great experiences with Campus Automotive. They have performed safety inspections and general maintenance for me, and helped address an engine misfire. They are consistently professional and personable, use quality parts, and I’ve had no issues with the work performed. They have answered my questions about whether work is immediately necessary or merely recommended, etc., so just be a smart consumer as you would anywhere else. Quality work and worth the p... Read More

Campus Automotive was awesome- I called in the morning asking to get an inspection, dropped my car off an hour later, and it was done before the end of the day. The process was super simple and everyone there was extremely friendly and respectful. They even provide a shuttle after you drop your car off, something I haven't seen before: I definitely will be returning for my future car needs.

I really like the free “shuttle” option! This definitely helps students who don’t want to wait for a bus, but don’t want to spend all day at the shop. They were very nice and professional. Reasonably priced and have good discounts.

I would like to say a huge thank you to Steve at campus automotive. I was leaving my location and by the time I got to my car I notice a tow truck was there, he was very nice a explained to me why I was about to get my car towed . I am new to the area and didn't understand the parking policy. Steve was so kind and explained to me where I could park until I could get a pass. He was very professional and knowledgeable on the tow procedures. .

I got a flat tire driving home at night and Steve from Campus Automotive made my night much less stressful by being on time, professional, efficient with changing my tire, and provided me a recommendation of where to get a new one. I have never dealt with a flat tire before and am very thankful it was made so much easier due to his service. I highly recommend Campus Automotive and appreciate their service & positive attitude on the job. Thank you again Steve!!

Call Matt McMurray for all of your Automotive Needs! This location is a true 1 stop shop for anything you need under the hood of your baby. Matt is the most professional and enthusiastic company owner you can imagine. He will work with anyone to make them happy and the work is always done beyond expectations. If it has wheels & you need service then you know a guy, Call Matt McMurray and he will take great care of you!

COVID-19 compliant, friendly, knowledgeable staff. Courtesy shuttle was nice, too.

Steve was very helpful and incredibly friendly! Thank you guys so much!

Service tow; my truck was broke down at my house. Driver was very competent and courteous; unquestionably a professional. This counts for a lot in an industry that frequently is misunderstood by the public. As a former wrecker driver myself, I know a top notch operator when I see one. Keep it up and stay safe out there fellas.

I was stuck on the side of the road and within minutes, Dakotah from Campus Automotive was there to help- switching my tire and helping me get safe and back on the road within minutes! You can't ask for more dependable and reliable service than Campus Automotive!

Campus Automotive was the sixth local shop I called, and all of the others told me they couldn't get me in for at least five days. I spoke to Spencer on the phone, and he was friendly and professional and got me in the very next day! I needed a headlight repair and a state inspection, and Campus Automotive took care of everything I needed in a matter of hours. They were professional and gave me several calls throughout the process, even offering to let me use parts I already had, in order to ... Read More

Called AAA because my car broke down and Steve came when he could! Steve did a great job and helped me get my car back up the street and was very helpful.

This was my first experience with Campus Automotive and it was a great one. I will definitely be back for routine maintenance and any problems I might have that require more expertise. Spencer was very helpful. The mechanics were thorough, the pricing was fair.

Outstanding emergency service from Travis!! Travis helped me this evening when I got a flat tire on the side of 460 East coming home from work. He immediately called after he got the request from AAA to clarify where I was. Once he realized I was on the side of 460 and stuck between the guardrail and the road, he insisted I stay in my car to remain safe. He arrived quickly, and upon arrival he checked in and then quickly got to work. He aired up my spare as it was a little low and then change... Read More

They quickly responded to my request for a quote on work that needed to be done to my car and fit me in as soon as the parts arrived. They have implemented wonderful ways to maintain a safe environment during the COVID-19 outbreak without losing the personal service.

Our daughter is a rising senior at VT. Her gear shift stopped working randomly on a Sunday evening as she was going to pick up dinner. The next week brought lots of work from her internship plus starting practice for the women's soccer team. We called AAA, who in turn called campus automotive for towing. When Steve arrived, he asked a few questions and immediately knew the resolution. Instead of towing, he fixed the issue. This allowed my daughter to continue her activities without disr... Read More

We locked the car accidentally while our key is in the back trunk, and the car is parked in the non parking zone. Steve offered his help to get the car open instead of it being towed, and also helped me park the car in a right spot. Steve literally made my friend’s and my day because my friend is getting a new car today and his check was locked in the car!! Thank you again Steve!

I used Campus Automotive's towing service today to help get a stuck work truck out. They were very professional and responded very quickly to our needs. Matt was very helpful overall. I will definitely use them again!

Steve was super helpful when our truck wasn't starting and we got stuck. He was able to get it started again so we didn't even have to tow it back to the house, and he was very informative when it came to diagnosing how it stopped in the first place. Thanks campus automotive! You all are the best.

Best towing company in Blacksburg by far and the only one I would trust to tow my Mercedes E500.

Great group of guys!

Great guys. They pretty much saved my life! My Jeep broke down which happens to be a pretty common occurrence. Thank God they came quick or I probably would have been run over.

Great tow!! These guys are pro's and are reasonably priced compared to other companies.

HOLY COW a towing company that cares and is NICE. THESE GUYS PUT VALLEY TOWING TO SHAME!!!! My apartment complex switched over to them from Valley. AMAZING. I had a situation where VALLEY would have charged me out the ying yang and these guys actually gave me my car back after learning of my situation and what happened! Total 5 star operation!